Terms of service
Welcome to our website. By purchasing from us, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General Information
- This website is operated by Rochdale Trade Beds, based in Rochdale, UK.
- All products are subject to availability. We reserve the right to withdraw or amend items without notice.
2. Product Descriptions
- We strive to ensure all product details, images, and specifications are accurate. However, slight variations may occur due to manufacturing or screen display differences.
- Measurements are approximate and may vary slightly.
3. Pricing & Payment
- All prices are listed in GBP and include VAT unless stated otherwise.
- We accept major credit/debit cards, PayPal, and Klarna for instalment payments.
- Payment must be received in full before dispatch.
4. Delivery
- Standard delivery is available across mainland UK. Estimated delivery times are shown on each product page.
- Premium delivery and assembly services are available at checkout.
- We are not liable for delays caused by third-party couriers or unforeseen circumstances.
5. Returns & Refunds
- You may return unused items within 14 days of delivery for a full refund, excluding delivery charges.
- Mattresses must be unopened for hygiene reasons unless covered by our comfort trial.
- Custom or made-to-order items are non-refundable unless faulty.
6. Warranty
- All products come with a minimum 1-year manufacturer’s warranty.
- Warranty covers manufacturing defects only and excludes wear and tear or misuse.
7. Privacy Policy
- We respect your privacy. Personal data is handled in accordance with our Privacy Policy.
- We do not store payment details or share your information with third parties without consent.
8. Intellectual Property
- All content on this website, including images and text, is owned by [Your Company Name] and may not be reproduced without permission.
9. Legal Jurisdiction
- These terms are governed by the laws of England and Wales.
- Any disputes will be subject to the exclusive jurisdiction of the courts of England.